Your Data Rights

Last updated: 30 June 2026

You have rights over the personal data we hold about you. This page summarizes those rights and how to use them. It complements our [Privacy Policy](/legal/privacy), which explains what we collect and why. These rights apply to users protected by laws such as the EU/UK GDPR and Türkiye's KVKK; we aim to offer them to all users.

1. Your rights

• Access — get a copy of the personal data we hold about you.
• Rectification — correct data that is wrong or incomplete.
• Erasure ("right to be forgotten") — ask us to delete your personal data, subject

to the limits in §4.

• Restriction — ask us to limit how we use your data in certain cases.
• Objection — object to processing based on legitimate interests, and to

personalized advertising.

• Portability — receive your data in a portable, machine-readable format.
• Withdraw consent — where we rely on consent (e.g. precise GPS location, contact

upload, personalized ads, optional analytics), withdraw it at any time. This does not affect processing already carried out.

• Complain — lodge a complaint with your data-protection authority (in Türkiye,

the Personal Data Protection Authority — KVKK Kurumu).

2. Do it yourself in the app

Most controls are built into rategale:

• Edit your profile and privacy settings at any time, including who can see your

content, follow, message, mention, tag or rate you.

• Download your data: request a full export (profile, reviews, posts, comments,

messages, a list of your media, and a summary of activity). We send a download link by email.

• Deactivate your account (reversible within 180 days) or delete it (a 30-day

grace period applies, cancellable by email link).

• Sessions and security: view and revoke active sessions and see your login

history.

• Ad controls: turn off ad personalization and opt out of ad categories.
• Location: grant or withdraw precise-location (GPS) permission and turn off

smart-locale ranking.

3. How to make a request

Use the in-app tools above, or contact [privacy@rategale.com] (or our Data Protection contact [dpo@rategale.com]). To protect your account we may need to verify your identity. We respond within the timeframes required by law (generally within one month; in Türkiye, KVKK requests are answered as soon as possible and within 30 days).

4. Limits and exceptions

Some data cannot be fully deleted on request:

• Published reviews and reposts are permanent. To keep the public review record

honest, they remain after account deletion, shown as authored by a "Deleted account", with personal identifiers removed. This is explained in our [Terms of Service](/legal/terms).

• Direct messages are shared with the other participant; we delete your copies, but

the other person still sees the conversation, attributed to a "Deleted account".

• Legal, security and audit records may be retained where the law requires (for

example moderation and safety logs, and CSAM-related records).

• We may decline requests that are unfounded, excessive, or that would infringe others'

rights or legal obligations, and we will explain why.

5. Children and guardians

If you are 13–17, you have these rights too, with extra protections by default. A parent or guardian can contact us about a minor's data at [privacy@rategale.com].

6. Changes

We may update this page. We will update the "Last updated" date above.

7. Contact

Data-rights requests: [privacy@rategale.com] / [dpo@rategale.com]. Our legal entity and address are in the [Imprint](/legal/imprint).